1. World-class delivery machine (Innovation):Improve our processes, align our organizational structure, and leverage technology to create a World Class learning products and services via the following objectives:

• Improve delivery and quality of processes, products & services
• Encourage Innovation
• Increase Hi-Technology focus
• Align Structures

2. Sharpen Client Focus: Delight our trainees and students through integrated customer focus and teamwork throughout the entire market via the following objectives:

• Improve Customers Relations
• Increase Customer Base
• Enhance Image & Business Value

3. Business Evaluation and Planning: Establish our world-class position through aggressive business evaluation, planning, and product line management, through the following objectives:

• • Increase Revenues & Profits
  • Control Costs
  • Reduce Risks
  • Improve Communication

4. Personal Leadership by Everyone: Fully realize personal leadership and teamwork to enable all of us to deliver great performance, through the following objectives:

• Develop Learning Organization
• Improve KSAs of All employees
• Enhance positive work environment
• Increase Stakeholders Satisfaction